An Amazon Prime Now Shopper allows Amazon Prime Now members to enjoy same-day delivery of groceries. This service is exclusively available to Amazon Prime Now members in selected urban and semi-urban areas around the world.
Amazon Prime Now Shoppers
Prime Now offers a wide selection of items, including fresh produce, meat, seafood, dairy, prepared foods, household essentials, and more. The biggest benefit offered by Amazon Prime Now Shoppers is orders delivered to customers within just two hours.
The functioning of Amazon Prime Now and key statistics relevant to its growing presence will be discussed later. For now, let’s understand some of the fundamentals.
Using Amazon Prime Now
To use Amazon Prime Now, a customer simply needs to download the Prime Now app or visit the Prime Now website and enter their zip code to see if the service is available in their area. Once they have confirmed that Prime Now is available, they can start shopping and adding items to their cart. Once they are finished shopping, they can check out and select a delivery time. That’s all. An Amazon Prime Now Shopper will then pick up their order and deliver it to their doorstep at their desired time.
Convenience aside, ease of grocery shopping from within the comfort of four walls, wide selection of items under one roof, and getting everything delivered within two hours from the time of checkout are what caused Amazon Prime Now to stand out in the crowd. What’s more is customers can get groceries delivered even more quickly – within just one hour to be precise – by paying a fee of $7.99.
Responsibilities of Amazon Prime Now Shoppers
Amazon Prime Now shoppers pick Whole Foods products to fulfill online grocery orders. They message to inform customers in case any of the products are out of stock and need to be replaced. Based on inputs from customers, they collect and pack the groceries for delivery.
As mentioned earlier, Amazon Prime Now Shoppers deliver groceries within 1-2 hours, so it is a fast-paced job. However, Amazon provides them with a phone for receiving orders. Amazon also provides them with vehicles, ensuring ease of operation. There are several other online grocery delivery companies that don’t offer their employees such benefits, and that’s one of the reasons, those willing to work in the online retail delivery service industry are interested to work as Amazon Prime Now Shoppers.
The hourly wage of Amazon Prime Now Shoppers is $15 and they can work up to 20 hours a week. Because of flexible schedules, and a wage that’s on par with industry standards for retail employees, many prefer working as Amazon Prime Now Shoppers.
Amazon Prime Now Competitors
As Prime Now operates in the grocery delivery space, its key competitors are DoorDash, Instacart, Uber Eats, Walmart+, Fresh Direct, etc. These services offer varying levels of same-day and next-day delivery for groceries and other essentials. Some, like Walmart+, Target RedCard, and ShopRunner, offer free delivery to members, while others charge a fee.
In addition to these general-purpose grocery delivery services, there are also a number of niche competitors that focus on specific categories of items, such as alcohol delivery services like Drizly, Minibar Delivery, etc and prepared meals delivery services like HelloFresh, Blue Apron and Home Chef.
Customer Satisfaction Data
A survey done by Everscore ISI in 2022 revealed something interesting. Customers are, by and large, satisfied with Amazon’s services; but there’s an uneven distribution of customer satisfaction across different Amazon subsidiaries. According to Everscore’s data, Prime Now logs the highest satisfaction rate at 79%, which is greater than Amazon’s own customer satisfaction rate, which was 78%. The main complaints raised by customers are about service quality, late deliveries, out-of-stock items, and inaccurate orders.
Prime Now Growth Statistics
Despite some negative reviews, and some disgruntled customers here and there, Amazon Prime Now has been growing at a tremendous pace. In fact, it is one of the fastest-growing segments of Amazon’s business. In 2022, Amazon Prime Now sales grew by 20% year-over-year, according to eMarketer.
The factors driving the growth of Amazon Prime Now include the rapid expansion of the market for online grocery delivery, which is evidenced by the trend of more and more people choosing to have their groceries delivered, rather than shopping in stores, and Amazon investing heavily in Prime Now to better engage with customers, and also to expand its services to new markets.
Here are some specific examples of Amazon Prime Now’s growth:
- In 2022, Amazon Prime Now expanded its service to over 200 new cities and towns in the United States.
- In 2023, Amazon launched a new Prime Now service called “Fresh” in select markets.
- Amazon Prime Now is now available in over 60 countries around the world.
The growth of Prime Now is good news for consumers. It means that they have more choices and lower prices when it comes to online grocery delivery. It is also good news for anyone willing to work as an Amazon Prime Now Shopper to maximize their earning.